Do I get to moderate or approve reviews before they're displayed publicly?

We don't allow website owners to moderate reviews before they are displayed. This is to maintain a high level of trust in all of our reviews and to ensure that no website can censor legitimate bad reviews. We offer the option to flag reviews that may be considered spam or otherwise violate our content guidelines

Your review page, reviews gallery, reviews summary, reviews button and reviews badge will always show all of your reviews and you cannot choose to hide any reviews. We offer the reviews carousel which allows you to highlight specific reviews to display. 

If you're concerned about negative reviews and how they may impact your business, we recommend that you read our guide about negative reviews to familiarize yourself with best practices for dealing with negative reviews. Click here to read it now. 

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