How do you resolve/unresolve vulnerabilities or false positives?

If you've found vulnerabilities that are false-positives or you'd simply like them hidden for your own reasons, it is quick and easy to view and resolve any vulnerability. 

Resolving Vulnerabilities

There are two different ways you can resolve vulnerabilities. For the second option, which focuses on hiding the same vulnerability across different targets, scroll down. 

Option 1:

  1. Log in to your account at mcafeesecure.com.
  2. Make sure you’ve selected Scanning & Compliance in the top left dropdown menu.
    scanning_overview_blurred_arrow_top_left_menu.png

  3. Select Targets from the left navigation bar. 
    scanning_overview_arrow_targets_blurred.png

  4. Click on the hyperlink of the Target for which you'd like to hide a vulnerability
    scanning_manage_targets_arrow_target.png

  5. Select Scan Results at the top. 
    scanning_target_overview_arrow_scan_results_blurred.png

  6. Then check the box on the far right for any vulnerabilities you'd like to resolve, then click Resolve Checked. On PCI targets, the resolved status will expire after 90 days.

    scan_results_page_arrow_resolve_checked_blurred.png

Option 2: 

  1. Log in to your account at mcafeesecure.com.
  2. Make sure you’ve selected Scanning & Compliance in the top left dropdown menu.
  3. Select Vulnerabilities in the left navigation bar. 
    scanning_overview_blurred_arrow_vulnerabilities.png

  4. Now select a vulnerability by clicking on its name.
    scanning_vulnerability_arrow_vuln_blurred.png

  5. You'll now see a list of targets with this vulnerability on the right.

  6. Simply select any targets that you'd like to resolve this vulnerability for and click the Resolve Checked button. On PCI targets the resolved status will expire after 90 days.
    scanning_vulnerability_detail_arrow_resolve_blurred.png

 

Unresolving Vulnerabilities

Any resolved vulnerabilities, will automatically expire on PCI targets after 90 days. If you need to manually unresolve a vulnerability: 

  1. Navigate back to the Scan Results page as described in Option 1 steps 1-5 above. 
  2. Click the Resolved Vulnerabilities link below the list of vulnerabilities. 
    scan_results_page_arrow_resolve_vulnerabilities_blurred.png

  3. Click the "X" next to any vulnerabilities that you'd like to unresolve. 
    scanning_resolved_vulnerabilities_arrow_X_blurred.png

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