How do I cancel my subscription/account?

If you'd like to cancel your subscription, please follow the steps below. Please note that we only offer refunds if a charge was processed in the last 30 days.

  1. Go to mcafeesecure.com/user/

  2. If you're not signed in, enter your credentials. 


  3. Click on the avatar in the top right corner and select My Account. 
  4. On the account overview page, select Subscriptions.


  5. Once the subscription page loads, click on the "X" next to the subscription that you want to cancel. 


  6. Confirm that you want to cancel by clicking on continue. 


 7. You may be prompted to take additional steps based on your subscription and payment method. Complete all steps to ensure proper cancellation of your service.

 

If you're experiencing issues when trying to cancel your subscription, please click here to contact our support team.

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