How do I cancel my subscription/account?

If you'd like to cancel your subscription, please follow the steps below. Please note that we only offer refunds if a charge was processed in the last 30 days.

  1. Log in to your account at mcafeesecure.com.
  2. Click on the avatar image in the top right corner.
    portal_main_profile_pic.png

  3. In the navigation bar on the left, select Subscriptions. 
    my_account_overview_arrow_subscription.png

  4. Once the subscription page loads, click on the "X" next to the subscription that you want to cancel. 
    my_account_subscriptions_arrow_cancel_closeup.png

  5. Follow the prompts to cancel your subscription. You may be instructed to take additional steps based on your subscription and payment method. Complete all steps to ensure proper cancellation of your service.

 

If you're experiencing issues when trying to cancel your subscription, please click here to contact our support team.

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