How do I disable a user?

To disable a user from your account:

  1. Log into your account
  2. Click on the avatar image in the top right corner
    portal_main_profile_pic.png

  3. Select Users in the right navigation bar
    my_account_overview_arrow_users.png

  4. Click on the user's email address
    my_account_users_arrow_user.png


  5. From the Status drop down menu, select Disabled.  
    other_user_overview_page_arrow_status.png

Please note that you need to be an administrator to disable users. Please contact our support team if you have any questions about deleting or disabling users. 

Have more questions? Submit a request
Powered by Zendesk