How do I flag spam or inappropriate reviews?

Though we continuously monitor TrustedSite reviews for spam and inappropriate content, you can also report reviews directly from your account:

  1. Log in to your account at
  2. Make sure you’ve selected Website Reviews in the top left dropdown menu.

  3. If you have multiple websites, select the desired site by clicking on the site URL in the left navigation bar.

  4. Click on Reviews in the left navigation bar.

  5. Click the Report button below the review that you'd like to flag.

  6. Select a reason why the review should be removed. Please note that we don't remove reviews simply because they are negative. We recommend responding to negative reviews instead as this shows customers you are responsive to customer feedback and are willing to rectify mistakes. 


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